Bundled Products,
Pricing, and Revenue
by Tim Smith, PhD, 11-20-2002
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Wind River Announces Pricing Change
On Friday, November 1, 2002, Wind River’s
released its new pricing strategy. Their new pricing scheme is reflects
two strategic choices. First, Wind River has opted for an annual
subscription pricing plan over a per-project plan. Second, Wind
River has created new software combinations bundling what were individual
software products. While both of these moves are noteworthy, this
article explores the revenue and profit impact of bundling software.
Wind River is the largest maker of real time operating
systems (RTOS) for embedded systems. Headquartered in Alameda, CA,
their FY 2002 revenues were $351 million. Their customers are often
design engineers making products for Consumer, Industrial, Aerospace,
Network Equipment, and Server Appliances industries. Wind River’s
largest competition is Microsoft’s CE among other industry
participants.
Jerry Fiddler, Chairman & Cofounder, claims in
a The Wall Street Journal (11/1/02 p. B7) that the new pricing strategy
should stimulate wider use of overall technology and produce the
same overall revenue. While this may be true, bundling individual
software products into packages should produce more than a market
share increase for Wind River. Importantly, bundling should produce
higher revenues and profits as well.
What follows is a numerical example to demonstrate
the value of bundling and a brief list of major requirements to
be met prior to successfully implementing a bundling strategy.
Numerical Example
Suppose there are two software products that have distinct but complimentary
value add to the market. Also, suppose that the market can be characterized
by having at least two segments. Lastly, suppose each of these software
products are initially priced equally at $75/product.
One customer segment, I will name Mary, might perceive
the value the first product at $90 and the second at $50. Because
the first product is priced less than its perceived value to Mary,
she will purchase the first product. (Mary’s perceived value
of $90 > Price of $75. Result: Sale.) In contrast, the second
product is priced higher than its perceived value to Mary and she
will not purchase the second product. (Mary’s perceived value
of $50 < Price of $75. Result: No Sale.)
A second customer segment, I will name David, might
perceive the value the first product at $40 and the second product
at $80. Using the same logic as before, we can predict that David
will forego the first product and purchase the second.
Thus, using a price-per-module strategy of $75/product,
the total revenue to the company is $150 while Mary & David
purchase one product each.
Alternatively, let us change the last condition and
suppose the two software products are bundled for a price of $115
for both.
Mary will analyze the bundled offer and realize that
she perceives the value of the combined package higher than the
offered price. (Mary’s perceived value of $90 + $50 = $140
> $110. Result: Sale.) Likewise, David will purchase the bundle
of products using the same logic. (David’s perceived value
of $40 + $80 = $120 > $115. Result: Sale.)
Using the bundled pricing strategy of $115/bundle,
the total revenue to the company is $230 while Mary & David
purchase both products.
Bundling, as seen in the above example, produces a
win for both the company and the customers. The customers get more
product and benefits while still spending less than their perceived
value for the total bundle. The company has a 53% increase in revenue
with virtually zero increase in costs.
Theoretical Requirements
Two main requirements for successfully implementing a bundled pricing
scheme are segment demand differences and low unit costs.
First, individual segments must value the constituent
parts of the bundles differently so that their sum value is somewhat
constant, while their constituent part values are greatly varying.
This requirement can be stated as requiring individual segments
to have different preference weightings but similar overall demand
levels.
Second, the unit costs for the constituent parts of
the bundle must be sufficiently low so that selling discounted bundles
of products is more profitable than individual products at a lower
overall volume.
There are further caveats and issues and each can
be illustrated through analogies and examples. In an effort to keep
this article simple, these aspects are left for private conversations.
Conclusion
While Wind River may have bundled their software products into five
major platforms to increase market penetration and encourage higher
use, they should also expect increased improved revenue and profits.
As demonstrated in the numerical example, bundling
products into packages can provide a costless means to increase
revenues and profits providing the marginal costs are low and individual
market segments have different preferences. Software, intellectual
property, and other value offerings created from large up-front
costs and low marginal costs meet the second requirement. Likewise,
software product “add-on” modules often meet the requirements
and appropriate for bundled pricing strategies.
One key issue not explored is that of setting the
price of the bundle correctly in relation to the price of the individual
constituent parts. This step requires market research into the specific
preference profiles of customers.
Is bundling the right strategy? It was for Wind River
as well as for Microsoft when they launched the Office Suite. It
might be for you as well.
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Tim Smith, PhD is a principal at Wiglaf, a Market
Research and Sales and Marketing Strategy consultancy serving tech-driven
businesses operating in business markets. Small and medium sized
businesses select Wiglaf for our quantitative and fact driven approach.
www.wiglaf.biz.
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