Challenging conflicts exist between the desire to institutionalize past accomplishments and the need to create of new ones. While it remains appealing to establish administrations, solidify relationships, and smooth the pathway for reproducing that which has been initiated, our nature pushes us to break with the past, chart our own course, and create new ideas…

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For most of the 20th century, reading utility meters had been a mundane process. Meter readers traversed neighborhoods, examined dials, and recorded utility consumption in log-books. At the office, the log-book meter reads were entered into corporate records in preparation of customer billing. Fortunately, the state-of-the-art business process for reading utility meters has changed during…

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To take on the role of leadership can be like putting oneself in-front of the moving train. In this rather uncomfortable analogy, the obvious threat to assuming this position is the potential of being overrun if the train speeds up or you fail to keep pace. Less obvious however is the threat of running lead,…

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The wireless telecommunications revolution continues at a fast clip in areas that many of us never notice. We rarely think of the number of machines in our lives until they fail to perform as expected. We think even less about monitoring these machines and adjusting their performance. Yet this is the province of a wireless…

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This summer I had the pleasure of visiting Cesky Krumlov, a Renaissance city in southern Bohemia, now a part of the Czech Republic. Earliest inhabitants in the area date back to 4000 BC, but the city really began to pick up as a center for commerce, power, art, and philosophy after the 1200s. Outside of…

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