Posts by: Tim J. Smith, PhD
Improving the sales and marketing effort is a ongoing process in which commitment is a prerequisite. To get the thought juices flowing,…
MoreEveryone in business loves customer meetings. Run a customer meeting well, and the sales process is driven closer to closure. But, run…
MoreThe US Utility CIS market is plagued by questionable growth and excessive competition. These challenges result from the last decade’s development path…
MoreIn high value sales, prospects need to provide permission to sell before salespeople can fully engage. Why? Getting permission to sell transforms…
MoreIn our third article exploring changes in customer business requirements for automatic meter reading (AMR) and their effect in driving market growth…
MoreMaking phone calls is one of the few constants with respect to selling in business markets. When businesses sell low-cost goods in…
MoreAs discussed in our recent article, new business requirements in automatic meter reading (AMR) has increased market demand for AMR and repositioned…
MoreChallenging conflicts exist between the desire to institutionalize past accomplishments and the need to create of new ones. While it remains appealing…
MoreFor most of the 20th century, reading utility meters had been a mundane process. Meter readers traversed neighborhoods, examined dials, and recorded…
MoreTo take on the role of leadership can be like putting oneself in-front of the moving train. In this rather uncomfortable analogy,…
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