Archives tagged: BBC

Brits Give Insight Into Toys ‘R Us Failure

By James T. Berger April 26, 2018

Another retail consultant Steve Dresser is also quoted in the BBC article: “Even if they (Toys R Us) didn’t want to give over their stores to the kinds of hands-on experience that you get in Hamleys or a Lego store, they should have done more to keep customers happy, been less functional, more on-trend.

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