Archives tagged: communication

unsplash default post photo-350px

Pinpointing that Center of Value in AMR

By Tim J. Smith, PhD March 31, 2004

Several speakers at The Metering Billing CRM/CIS Americas 2004 Conference had thoughts about the origin of the value in this industry, but…

More
unsplash default post photo-350px

Concerns of a Sales Manager

By Tim J. Smith, PhD January 21, 2004

While getting a team of sales people to perform at their highest potential challenges every sales manager, some come closer to reaching…

More
unsplash default post photo-350px

Lodestar in Brief

By Tim J. Smith, PhD January 21, 2004

Lodestar Corporation’s products solve a highly complex business process for power suppliers and transmission and distribution companies. They have produced load and…

More
unsplash default post photo-350px

Customer Meetings

By Tim J. Smith, PhD December 10, 2003

Everyone in business loves customer meetings. Run a customer meeting well, and the sales process is driven closer to closure. But, run…

More
unsplash default post photo-350px

Tantalus Emerges in AMR

By Tim J. Smith, PhD November 26, 2003

In our third article exploring changes in customer business requirements for automatic meter reading (AMR) and their effect in driving market growth…

More
unsplash default post photo-350px

Dialing for Dollars: Anatomy of Prospecting Calls

By Tim J. Smith, PhD November 12, 2003

Making phone calls is one of the few constants with respect to selling in business markets. When businesses sell low-cost goods in…

More
unsplash default post photo-350px

TWACS® Attacks AMR Market

By Tim J. Smith, PhD November 12, 2003

As discussed in our recent article, new business requirements in automatic meter reading (AMR) has increased market demand for AMR and repositioned…

More
unsplash default post photo-350px

Changing Business Requirements Shift Value Demand

By Tim J. Smith, PhD October 29, 2003

For most of the 20th century, reading utility meters had been a mundane process. Meter readers traversed neighborhoods, examined dials, and recorded…

More
unsplash default post photo-350px

Helicomm Hypercompetes in M2M

By Tim J. Smith, PhD October 15, 2003

The wireless telecommunications revolution continues at a fast clip in areas that many of us never notice. We rarely think of the…

More
unsplash default post photo-350px

Shifting Paradigm: Automated Meter Reading (AMR)

By Tim J. Smith, PhD September 17, 2003

The Automated Meter Reading (AMR) industry is big stuff. During the past decade, advances in radio frequency (RF) technology, software, and powerline…

More