Posts by: Tim J. Smith, PhD

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Is It Time for Prepaid Gas and Electricity in the States?

By Tim J. Smith, PhD May 14, 2003

Pre-paid metering and billing for gas and electricity is common in developing nations. South Africa boasts that it is the pre-paid capital…

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Are CIS Vendors Missing a Market?

By Tim J. Smith, PhD May 14, 2003

CIS, the customer information systems of utilities, merge meter reads, rates, customer data, accounting information, and service levels to produce bills. The…

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CSA Explains… Security & Sabotage

By Tim J. Smith, PhD May 14, 2003

Friday, May 2 at KPMG’s Chicago offices, sixteen individuals gathered to understand the legal, business, and technological implications of electronic sabotage. While…

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Year 1 Growth: The Wiglaf Journal

By Tim J. Smith, PhD May 14, 2003

Who ever said, time flies when you enjoy what you’re doing, was correct. The Wiglaf Journal staff can testify to time flying,…

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Setting Prices

By Tim J. Smith, PhD April 30, 2003

To an outsider, how a company sets prices for new-to-the-world products may resemble black magic coupled with company politics. However, sound pricing…

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Managing By Metrics

By Tim J. Smith, PhD April 30, 2003

Introduction This article illustrates how metrics can be used proactively to manage all levels of a given company or organization. Metrics offer…

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AssureBuy’s Channel Approach

By Tim J. Smith, PhD April 16, 2003

When hundreds of thousands of transactions per month are required in order to achieve a million dollars in revenue, businesses must embrace…

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Relationships, even eCRM ones, are a two-way street

By Tim J. Smith, PhD April 16, 2003

Essentially communications works as follows: organizations emit information, and the information is carried to other organizations that sense and interpret it. Media…

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Five Steps to Planning for the Future

By Tim J. Smith, PhD April 2, 2003

In the Industrial Age, public and private enterprises built their future by the expansion of present technology, internal assumptions, and day to…

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EMNS Pricing Strategy

By Tim J. Smith, PhD April 2, 2003

As with all business products and services, the value of technological offerings is determined by the benefits provided to customers. Greater benefits…

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About The Author

timjsmith
Tim J. Smith, PhD, is the founder and CEO of Wiglaf Pricing, an Adjunct Professor of Marketing and Economics at DePaul University, and the author of Pricing Done Right (Wiley 2016) and Pricing Strategy (Cengage 2012). At Wiglaf Pricing, Tim leads client engagements. Smith’s popular business book, Pricing Done Right: The Pricing Framework Proven Successful by the World’s Most Profitable Companies, was noted by Dennis Stone, CEO of Overhead Door Corp, as "Essential reading… While many books cover the concepts of pricing, Pricing Done Right goes the additional step of applying the concepts in the real world." Tim’s textbook, Pricing Strategy: Setting Price Levels, Managing Price Discounts, & Establishing Price Structures, has been described by independent reviewers as “the most comprehensive pricing strategy book” on the market. As well as serving as the Academic Advisor to the Professional Pricing Society’s Certified Pricing Professional program, Tim is a member of the American Marketing Association and American Physical Society. He holds a BS in Physics and Chemistry from Southern Methodist University, a BA in Mathematics from Southern Methodist University, a PhD in Physical Chemistry from the University of Chicago, and an MBA with high honors in Strategy and Marketing from the University of Chicago GSB.