Featured Article

PACCAR Pricing Spineometer: 2 of 5 Vertebrae

By Tim J. Smith, PhD May 16, 2025

PACCAR, a multinational truck, parts, and financing company, had a negative 2024. Examining PACCAR’s Truck, Parts, and Other business specifically, revenue fell 5% to $31 billion and earnings before interest and taxes fell 17% to $4.5 billion over the last year. (This article excludes PACCAR’s financial services business and makes no comments regarding how pricing should be managed in that line of business.) A review of PACCAR’s 28 January 2025 earnings call…

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In This Issue

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Lessons from a Legend
A Tribute to Ted Levitt

By James T. Berger July 8, 2010

The other day when I was looking trough the archived articles in Harvard Business School’s  Working Knowledge, I happened on a piece published  on December 17, 2008 entitled ‘Ted Levitt Changed My Life.’ The author was Julia Hanna, associate editor (at the time) of the HBS Alumni Bulletin.

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Prices and Product Lifecycle – Must All Prices Fall?
An examination of Amazon Kindle, Sony Reader, Barnes & Noble Nook, and Apple iPad

By Tim J. Smith, PhD July 8, 2010

The classic product lifecycle theory predicts that prices fall as competitors enter. Well, do all prices fall? Similarly, many pundits like to talk about first-mover advantage. Well, does it really exist?

An examination of e-reader market demonstrates some serious flaws in a cursory acceptance of these premises. In this article, we look at the price and product evolution of the Amazon Kindle, Sony Reader, Barnes & Noble Nook, and Apple iPad to demonstrate some finer nuances of the product lifecycle.

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Top 6 – June 2010

By Tim J. Smith, PhD June 3, 2010

“All I Really Need to Know I learned in Kindergarten.” Robert Fulghum “Say you’re sorry when you hurt someone.” Toyota should have…

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Toyota — Crisis Management at its Worst

By James T. Berger June 3, 2010

Toyota clearly belongs in the team picture of the worst of failures – and will probably pay dearly in the end. However, making the mistake is not the biggest problem , it is how the crisis is managed that transcends the crisis and transforms a mere crisis into a marketing disaster.

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