Archives tagged: communication

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Shifting the Ground-rules of Tech Business

By Tim J. Smith, PhD October 23, 2002

An attractive concept in high-tech business is that ideas are the trump card in setting corporate strategy. The creation and possession of…

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Commercializing Emerging Science Joe Cross and Don Freed of Nanophase

By Tim J. Smith, PhD October 2, 2002

Bringing an emerging science to market is a daunting task. The end users of the technology are skeptical of the efficacy of…

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From High Level Values to Features and Benefits: Nadim Shehayed of IAR Systems

By Tim J. Smith, PhD August 28, 2002

IAR Systems, a Swedish company with operations in the US and around the globe, is providing products and services to make developing…

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The New C-Level Executive

By Tim J. Smith, PhD August 28, 2002

Getting a handle on the customer moves to a new corporate hierarchy: The Chief Customer Officer, the outgrowth of “customer centric” initiatives.…

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CSA Explains… XML – Presentation Synopsis

By Tim J. Smith, PhD August 22, 2002

XML has been lauded as the language that will enable networked computing to become a full reality. It is the extensible mark…

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Driving Repeat Business Part 4: Newsletters

By Tim J. Smith, PhD August 16, 2002

Business-to-Business companies are increasing their focus on repeat and referral business. While this may represent a sound strategy, talk is cheap but…

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Driving Repeat Business Part 2: Direct Contact Tactic

By Tim J. Smith, PhD August 9, 2002

Business-to-Business companies are increasing their focus on repeat and referral business. While this may represent a sound strategy, the devil is in…

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From “Techno Message” to “Business Message”: Developing a Return-on-Investment Sales Tool Internally

By Tim J. Smith, PhD August 7, 2002

“We can’t just state ‘our product will let you do more.’ Instead, we have to go the next step and say by…

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Marketing is a Luxury?

By Tim J. Smith, PhD August 2, 2002

It is said that Marketing is a luxury, especially in B2B or Industrial Markets. When the economic outlook is poor, many firms…

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Looking Outside

By Tim J. Smith, PhD July 19, 2002

A danger in all firms is myopia. Companies can focus too long on creating excellence using internal data while the competitive landscape…

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