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Redbox Experiments with Price Promotions. Shareholders Recoil from Outerwall.

By Tim J. Smith, PhD October 2, 2013

Outerwall Inc. the owner of the Redbox downgraded their performance guidance tipping off a 13% decline in market capitalization. Did investors overreact? And what caused the poor performance in the first place?

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When is Price Discrimination Effective?

By Mary DeBoni October 2, 2013

“Discrimination” is a charged and highly sensitive word in the English language, but is it really that bad when it comes to pricing?

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Value-Based Pricing 101

By Anirban Sengupta October 2, 2013

Despite abundance of available and accessible literature, value-based pricing (VBP) as a concept remains mystified. The key reason is the difficulty of implementation. This article’s aim is to provide the reader a concise review of the ‘do’s and ‘don’t’s of VBP.

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Top 6 – September 2013

By Tim J. Smith, PhD September 9, 2013

“You can’t ‘manage’ a crowd – or a community – through transactional exchanges or economic incentives. You need something stronger: shared purpose.”…

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Who Should Control Pricing? Sales, Marketing, or Finance?

By Tim J. Smith, PhD September 9, 2013

Who should oversee pricing decisions? Marketing? Sales? Finance? Research by Homburg, Jensen, and Hahn showed it was none of them, all of them, and it depends.

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The Taste of Crow: Facebook’s Incredible Profitability Surge

By James T. Berger September 9, 2013

Like many marketing professionals, I was highly skeptical when Facebook did its Initial Public Offering about a year ago. My feeling was that Facebook had no clear-cut business model that would lead to sustainable profits and earnings. How wrong one can be!

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Discount the Parts or the Whole?

By Tianyang Zhang & Tim Smith September 9, 2013

When selling things that go together, should the company offer discounts on the individual parts or the whole shebang? Sourav Ray, Charles A. Wood, and Paul R. Messinger examined these questions across 650,000 daily price listings and through customer and manager surveys in a recent Journal of Marketing article. Their results have broad price-management implications.

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Top 6 – August 2013

By Tim J. Smith, PhD August 2, 2013

Which of the following is most critical for a successful entrepreneur to have? An Idea Money Employees Customers Which one? Customers, you…

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Strategic Marketing for Entrepreneurs

By James T. Berger August 2, 2013

Future entrepreneurs, there are four essential questions that must be asked and answered: (1) Who is your target market? (2) What are the needs of the target market? (3) What is your distinctive competency is satisfying those needs? (4) How do you intend to communicate that distinctive competency?

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Kimberly-Clark and Weber Grills vs. Ailawadi and Farris: Stupid or Smart Pricing?

By Tim J. Smith, PhD August 2, 2013

Kimberly-Clark Corp. (KMB) is “desheeting” its products to improve profitability. Weber Stephen Products LLC avoids price promotions and markdowns on their grills, and yet maintains a dominant market position. These are two rather disjointed activities but they both appear to fall afoul of the suggestions given in a recent Wall Street Journal article by Professor Ailawadi of Tuck and Professor Farris of Darden. Are Ailawad and Farris wrong, are the companies wrong, or can both pairs be right?

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