Featured Article

Trump’s Tariffs

By Tim J. Smith, PhD March 12, 2025

Trump initiated tariffs with major U.S. trading partners on 1 February, then retracted them on 3 February. Executives across the North American continent expressed uncertainty regarding their preparedness for the possible supply chain and economic shocks. For executives at manufacturing and distribution companies with supply chains that stretch across borders, pricing decisions must be made at a highly accelerated pace to manage the economic shocks associated with new tariffs. Today, more than…

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In This Issue

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Metering Billing CRM/CIS Americas

By Tim J. Smith, PhD March 31, 2004

The Metering Billing CRM/CIS Americas 2004 conference organized by Spintelligent was distinguished by a depth of information provided through speaker sessions, development…

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Blood Lust over AMR

By Tim J. Smith, PhD March 31, 2004

In spurts and fits, industries change rapidly. The conversations and sessions at the recent Metering Billing CRM/CIS Americas 2004 organized by Spintelligent…

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Where are you going CIS?

By Tim J. Smith, PhD March 31, 2004

The Utilities Customer Information System (CIS) industry appeared to be in a funk at The Metering Billing CRM/CIS Americas 2004 Conference. In…

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Pinpointing that Center of Value in AMR

By Tim J. Smith, PhD March 31, 2004

Several speakers at The Metering Billing CRM/CIS Americas 2004 Conference had thoughts about the origin of the value in this industry, but…

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