Featured Article

Quest Diagnostics Pricing Spineometer: 4 of 5 Vertebrae

By Tim J. Smith, PhD November 7, 2025

Quest Diagnostics, a U.S. healthcare diagnostic company, had a positive FY 2024. Revenue rose 6.7% to $9.87 billion, and earnings before interest and taxes rose 6.7% to $1.34 billion over the last year. A review of Quest Diagnostics’ 30 January 2025 earnings call and associated financial reports provided insight regarding the importance of pricing on performance. FACTS FROM EARNINGS CALL AND ANNUAL REPORT Pricing was not a topic discussed in their earnings…

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In This Issue

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Illuminating the Market

By Tim J. Smith, PhD September 3, 2003

Since the invention of the tunable laser, scientists have enjoyed tweaking matter with its luminescence with remarkable control. Without it, our ability…

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Pareto’s Fractal Nature: A Powerful Tool

By Tim J. Smith, PhD September 3, 2003

Nearly everyone is familiar with “The 80/20 Rule.” Almost as many are familiar with its more accurate name, “Pareto’s Law.” The basic…

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Breaking Taboos

By Tim J. Smith, PhD August 20, 2003

In many ways, the advice and commentary provided in The Wiglaf Journal are ordinary business suggestions: conduct market research; prospect for new…

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Preparing to Outsource

By Tim J. Smith, PhD August 20, 2003

The decision to Outsource IT often begins in the area of corporate finance with a yearning to “save money”. It may be…

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