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ADP Dealer Services Succeeds in Mature Market

By Tim J. Smith, PhD May 28, 2003

For many markets, the demand for business software has passed the early adopter phase, made it through the tornado, and entered the…

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Outsourcing: It Doesn’t Have to Hurt!

By Tim J. Smith, PhD May 28, 2003

“Traditionally, the large, multinational corporation was held together by ownership. Today, it is held together by a strategic purpose. Ownership of the…

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Drivers to Entrepreneurship

By Tim J. Smith, PhD May 14, 2003

People like crystal balls that predict the future. They publicly lament and place blame on potential causes when the crystal balls offer…

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Adventures in Technology for Utilities: Metering Billing CRM/CIS Americas

By Tim J. Smith, PhD May 14, 2003

At the Spintelligent Metering, Billing, CRM/CIS Americas conference held in Chicago, IL during May 2003, over 450 registered attendees were treated to…

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New Markets for Data Capture and Management Created in Green Buildings

By Tim J. Smith, PhD May 14, 2003

Building energy efficient buildings has been a pursuit of many ecology minded activist and architects, but economics has driven the market towards…

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Automated Meter Reading with Manual Intervention Creates Value

By Tim J. Smith, PhD May 14, 2003

The electric meter is the cash register of a power utility company. For the consumer of electricity, it is also the source…

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Why Is Adoption of AMR and Modern CIS Going So Slowly?

By Tim J. Smith, PhD May 14, 2003

The business case for AMR, automated meter reading is solid. Though expensive to install, AMR systems lower operational costs of utilities and…

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Is It Time for Prepaid Gas and Electricity in the States?

By Tim J. Smith, PhD May 14, 2003

Pre-paid metering and billing for gas and electricity is common in developing nations. South Africa boasts that it is the pre-paid capital…

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Are CIS Vendors Missing a Market?

By Tim J. Smith, PhD May 14, 2003

CIS, the customer information systems of utilities, merge meter reads, rates, customer data, accounting information, and service levels to produce bills. The…

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CSA Explains… Security & Sabotage

By Tim J. Smith, PhD May 14, 2003

Friday, May 2 at KPMG’s Chicago offices, sixteen individuals gathered to understand the legal, business, and technological implications of electronic sabotage. While…

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