Archives posted in: Marketing

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Dollarizing Effectiveness in Sales & Marketing

By Tim J. Smith, PhD June 8, 2005

Every investment has its own risk and reward profile. While this cautionary statement usually refers to investments between different businesses and asset…

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Optimal Sales & Marketing Expenditures

By Tim J. Smith, PhD June 8, 2005

Is there an optimal level of expenditures in sales and marketing? A simple mathematical model of a business reveals that there is…

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10 Easy Ways to Lose a Customer

By James T. Berger April 15, 2005

While businesses will willingly invest large sums of money to try to attract new clients or customers, they often let valuable relationships…

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The Decline and Fall of the AT&T empire

By James T. Berger March 11, 2005

It’s hard to imagine a more perfect marketing machine than was AT&T before the 1984 divestiture. This company virtually owned local telephone…

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Information Intermediary Market

By Tim J. Smith, PhD October 13, 2004

Information intermediaries are communication vehicles that transfer concerns between buyers and sellers. Distinct information intermediaries can be identified for the transference of…

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Information Flows in Consumer vs. Business Markets

By Tim J. Smith, PhD September 29, 2004

Advocates of efficient market theories claim that all relevant information concerning a stock is included in the price. This may be true…

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Size Counts

By Tim J. Smith, PhD September 15, 2004

The US is home to 294 million individuals living in 105 million households and working at 21 million businesses plus a number…

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Delineating the Differences

By Tim J. Smith, PhD September 15, 2004

Are marketing ideas and practices from consumer markets readily applicable to business markets? Should we expect an expert consumer marketer to also…

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High Five of Direct Mail

By Tim J. Smith, PhD June 9, 2004

Getting direct mail to produce business results requires addressing five qualitative issues according to Lewis R. Elin. He is the former owner…

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Valuing Direct Mail

By Tim J. Smith, PhD June 9, 2004

Using direct mail to prospect for new business presents a decision dilemma for salespeople and business marketers. On one hand, it is…

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