Featured Article

IDEX Pricing Spineometer: 2 of 5 Vertebrae

By Tim J. Smith, PhD January 9, 2025

IDEX, a global applied solutions provider, had a mixed Q3 2024. Revenue rose 0.6% to $798 million while earnings before interest and taxes fell 6.1 % to $168 million over the same period last year. A review of IDEX’s 30 October 2024 earnings call and associated financial reports provided insight regarding the importance of pricing on performance. IDEX is a diverse and complex business. It has three reporting units, Fluid & Metering…

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In This Issue

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Productivity Costs of Spam

By Tim J. Smith, PhD January 5, 2005

How much does Email Spam affect your company? If your company has 150 computer users making an average salary of seventy five…

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Machiavelli, Evolving, and Appreciation

By Tim J. Smith, PhD December 1, 2004

Learning from Machiavelli’s Career One might think that Machiavelli had a great career. His seminal masterpiece, The Prince, broke from the strictures…

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Purchasing Motivators

By Tim J. Smith, PhD November 10, 2004

What makes customers buy? Obviously, “need” acts as a strong purchasing motivator but “needs” are poor indicators of how purchasing desires are…

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Relationships, Relationships, Relationships

By Tim J. Smith, PhD October 27, 2004

It’s said that the three rules of retailing are Location, Location, Location. For branded consumer goods, the location paradigm is driven to…

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