Featured Article
IDEX, a global applied solutions provider, had a mixed Q3 2024. Revenue rose 0.6% to $798 million while earnings before interest and taxes fell 6.1 % to $168 million over the same period last year. A review of IDEX’s 30 October 2024 earnings call and associated financial reports provided insight regarding the importance of pricing on performance. IDEX is a diverse and complex business. It has three reporting units, Fluid & Metering…
Read MoreIn This Issue
Getting a handle on the customer moves to a new corporate hierarchy: The Chief Customer Officer, the outgrowth of “customer centric” initiatives.…
Read MoreVariances in fortune telling continue to be told. On one hand, Forester reports an 2.3% increase on IT spending during 2002 over…
Read MoreXML has been lauded as the language that will enable networked computing to become a full reality. It is the extensible mark…
Read MoreBusiness-to-Business companies are increasing their focus on repeat and referral business. In this final installment on driving repeat business, we will review…
Read More