Featured Article

Leidos Pricing Spineometer: 5 of 5 Vertebrae

By Tim J. Smith, PhD June 6, 2025

Leidos, a software and technology services and solutions company supporting infrastructure and security for government and commercial entities, had a positive FY 2024. Revenue rose 8% to $16.7 billion, and operating profits rose 194% to $1.8 billion over last year. A review of Leidos’ 24 February earnings call and annual report provided insight regarding the importance of pricing on performance.   FACTS FROM EARNINGS CALL AND ANNUAL REPORT Leidos operates with four…

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In This Issue

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Driving Repeat Business Part 5: Wrap-up and Next Steps

By Tim J. Smith, PhD August 21, 2002

Business-to-Business companies are increasing their focus on repeat and referral business. In this final installment on driving repeat business, we will review…

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Driving Repeat Business Part 4: Newsletters

By Tim J. Smith, PhD August 16, 2002

Business-to-Business companies are increasing their focus on repeat and referral business. While this may represent a sound strategy, talk is cheap but…

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Driving Repeat Business Part 3: Customer Group Meetings

By Tim J. Smith, PhD August 13, 2002

Business-to-Business companies are increasing their focus on repeat and referral business. While this may represent a sound strategy, the bird’s eye view…

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Driving Repeat Business Part 2: Direct Contact Tactic

By Tim J. Smith, PhD August 9, 2002

Business-to-Business companies are increasing their focus on repeat and referral business. While this may represent a sound strategy, the devil is in…

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