Archives posted in: Pricing

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Managing Value: Where the Problem Lies

By Anirban Sengupta February 17, 2015

After a firm adopts value based selling it comes face to face with the next big challenge: How to manage the process of value based selling?

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The Cult of CSAT – How the Pursuit of Customer Satisfaction is Insufficient and What May Replace it

By Tim J. Smith, PhD February 17, 2015

Customer satisfaction has become one of the most discussed leading indicators of business growth and profitability. But is this real? Does it last?

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Getting Pricing Done with Jesse Finch Gnehm of GE Oil & Gas

By Tim J. Smith, PhD January 19, 2015

GE has long been known as a process firm, but what processes do they use when it comes to pricing? What do pricing initiatives look like at GE Oil & Gas Subsea Systems? Who contributes to those pricing decisions? How does the pricing function fit within the larger organization? What pricing decisions does the pricing function directly engage? What techniques and tools have been found useful for pricing at GE Oil & Gas Subsea Systems? And are there any external resources that they have found particularly useful?

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Retail, Black Friday, and Value-Based Pricing

By Tim J. Smith, PhD December 22, 2014

Does value-based pricing work in highly competitive environments, even retail environments? When competitive discounting happens, like Black Friday, does the concept loose meaning? Let’s take a look.

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What I Learned about Pricing from Taylor Swift

By Mary DeBoni December 22, 2014

Remember when T Swift pulled her albums off of Spotify?! The horror! Deciding to go against the grain, Swift made a decision that could have potentially angered her fans and cost her big time but what happened was magical.

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The Radicalness of Value Based Pricing

By Tim J. Smith, PhD November 24, 2014

Value-based pricing aims to price offerings according to the value customers’ associate with the offering in comparison to its alternatives. This is a…

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Pink or Blue? Price Discrimination against Women in the Personal Hygiene Market

By Mary DeBoni November 24, 2014

The group Georgette Sand is taking a stand against price discrimination directed at female consumers. How do I, a woman and a pricing professional, respond to gender based price discrimination?

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What is Value-Based Pricing?

By Tim J. Smith, PhD October 30, 2014

Value-based pricing aims for prices to reflect the value customers associate with a product or service offering. Simple enough to state, but what does this mean?

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Pricing Banking Services

By Dennis Ng October 29, 2014

The banking services sector is one of the most profitable sectors out there. It is not uncommon to earn an ROE of anywhere between 40%-60%. And as we all know, a 1% increase in price can lead to an 8% increase in profits.

So how do we ensure we get the most profits out of banking services? Are there any secrets? I spent 28 years of my life in the banking services sector and here is what I learnt.

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Moore’s Law & Semiconductor Pricing

By Anirban Sengupta September 28, 2014

Why does a paper published in 1965 have customers calling looking for discounted prices? And when are these requests reasonable? Anirban Sengupta discusses.

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