Archives tagged: MBA

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Managing Value: Getting Smarter

By Anirban Sengupta March 15, 2015

When every opportunity is studied using Economic Value Models and priced totally based on the value delivered (and agreed upon with customer), we are heading towards a situation of easier wins leading to eventual revenue growth and market share increase.

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The Cult of CSAT – How the Pursuit of Customer Satisfaction is Insufficient and What May Replace it

By Tim J. Smith, PhD February 17, 2015

Customer satisfaction has become one of the most discussed leading indicators of business growth and profitability. But is this real? Does it last?

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Getting Pricing Done with Robert Smith, Eastman Chemical Company

By Tim J. Smith, PhD June 9, 2014

How are leading companies getting pricing done? What kinds of challenges should the pricing function address? Who should be engaged, and with what sorts of tools and techniques? Find out more in this interview with an industry leader.

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LinkedIn and Apple’s Psychological Pricing Tactics

By Anirban Sengupta May 5, 2014

How can counterintuitive pricing and bundling help make ear additional profit? Take a look at some successful tactical moves that accomplish just that.

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Amazon’s Ever-Changing Price Appeal

By Mary DeBoni March 6, 2014

With many large online retailers using algorithms to manage pricing, we see items change their prices multiple times over the course of a month, week, or even in one single day! Are these constant price changes good for consumers, or are they ultimately confusing, or harmful? Are they signaling us to buy? Are constant price changes communicating to consumers that these items are less valuable?

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Abenomics: Why, What, and Now What?

By Anirban Sengupta March 6, 2014

Economic policies advocated by Japan prime-minister Shinzo Abe, since his return to the helm after the 2012 general elections, are referred to as Abenomics. This article aims to provide a first-level understanding of the principles of Abenomics and its effects on the global business environment.

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Pricing for Consumption Economics

By Tim J. Smith, PhD November 4, 2013

SaaS, DaaS, IaaS, and other “X-as-a-Service” business models are proven market disruptors in information technology industries. Executives at enterprise IT solution providers are creating, adapting, or adjusting to competitors’ XaaS business models. But successfully implementing an XaaS business model requires a new approach to both pricing and revenue capture for IT services. What is that new approach?

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The Challenge of Developing Accurate Sales Forecasts

By James T. Berger July 9, 2013

Probably the most important task of a sales manager is the development of meaningful and accurate sales forecasts. Amazingly, many sales managers simply look at historical numbers and don’t even bother to try to predict the future. Why and how should they?

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Why J.C. Penney’s New Strategy Won’t Work

By James T. Berger April 1, 2013

A few months ago I reported on a visit to J.C. Penney and commented on my disappointment with the look and feel of the store. What I saw was CEO Ron Johnson’s new strategy. The basis of this strategy is a return to the roots of the company through its “Fair and Square Every Day” philosophy. The problem with this strategy is that it is, in the words of Wharton Professor George S. Day, an “inside-out” strategy instead of an “outside-in” approach.

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Bombardier CSeries: How will Boeing/Airbus Duopoly Respond?

By Curry W. Hilton February 4, 2013

The much-anticipated Bombardier CSeries commercial airplane line provides a uniquely positioned offering, boasting 20% fewer CO2 emissions, 20% fuel savings, and 15%…

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