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It is natural to expect that those who won in prior battles will continue to win in future ones, but underdogs can…
MoreI have always believed that essence of creativity is the ability to see relationships. As a student of today’s super-competitive marketing environment,…
MoreThe time that salespeople spend with prospects is a valuable and precious commodity. Who wants to waste it with a corporate backgrounder?…
MoreAs marketers seek to develop lasting relationships with customers and clients, the conventional wisdom focuses on developing these relationships through loyalty programs.…
MoreGeoffrey Moore’s Crossing the Chasm tells us to knock down Bowling Pins and gather Early Adaptors. Malcolm Gladwell’s The Tipping Point suggests…
MoreMalcolm Gladwell poignantly demonstrates the value of personal relationships throughout The Tipping Point. In one of his stories, he tells of the…
MoreLike so many ideas in modern marketing, the concept of relationship marketing began as a smart, sensible realization that the then-existing paradigm,…
MoreAs the New Year approaches, and “slow news days” become more common, it is customary for journalists and broadcasters to do their…
MoreIncreasing numbers of companies are taking elements of “yield pricing” or “yield management,” a pricing strategy originally developed for perishable service sector…
MoreWhy does the price of pen vary so much? Functionally, they are all simply writing instruments for applying ink to paper. We…
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