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The Peril of Price Cuts

By James T. Berger December 5, 2005

When I first started teaching marketing to DePaul University undergraduates, I used a textbook that had short one-page cases. In solving the…

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Incremental Improvement or Innovative Changes?

By Tim J. Smith, PhD November 5, 2005

Every budget tells a story. They begin with dreams that rise in spite of challenging conditions. Line items are characters with specific…

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Is Sales/Marketing Budgeting Really a Necessity Or Is It Just a Big Waste of Time and Money?

By James T. Berger November 5, 2005

With yearend approaching, many companies are thoroughly immersed in the annual rite of autumn – the sales and marketing budgeting process. Increasingly,…

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Customer Profitability A Key to M&A Success

By James T. Berger October 5, 2005

Often overlooked by the numbers crunchers in the urge to merge is a crucial principle of modern marketing – analysis of customer…

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Pedantic or Socratic?

By Tim J. Smith, PhD October 5, 2005

Are you pedantic or socratic when you sell? Which should you be? How do you go from one to the other? Or,…

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Non-Monetary Motivators

By Tim J. Smith, PhD September 12, 2005

Contrary to popular belief, salespeople are not motivated by money alone. Researchers have demonstrated that three other factors strongly contribute to a…

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Motivating through Monetary Incentives

By Tim J. Smith, PhD September 12, 2005

Perhaps the most examined structural motivation tool is the incentive structure of the compensation package. Managers have tinkered with this issue more…

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Motivating the Sales Team

By Tim J. Smith, PhD September 12, 2005

How do managers motivate salespeople to perform? Much research has revealed a number of tools that managers can deploy to motivate their…

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How “Intervention” Can Improve Sales Management for Smaller Firms

By James T. Berger September 12, 2005

When it comes to sales management, there is a forgotten market segment crying out for professional help. This forgotten market segment are…

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What’s In a Name?

By James T. Berger August 10, 2005

Microsoft might very well have shot itself in the foot with the branding of its new Windows operating system. The code name…

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