Posts by: Tim J. Smith, PhD

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Starbucks Price Action: Bloggers Respond Negatively, Will Customers Also?

By Tim J. Smith, PhD September 14, 2009

In late August, Starbucks (SBUX) raised their prices on several more complex beverages while lowering them for more basic drinks. Responses from bloggers have been overwhelming negative. Did Starbucks misjudge their pricing power or are the pundits punching thin air?

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Epilogue: New Chapter on Pilgrim’s Pride?

By Tim J. Smith, PhD September 14, 2009

In September of 2009, JBS SA, a Brazilian beef giant, indicated intentions to purchase Pilgrim’s Pride Corp. Perhaps this will write a new chapter on Pilgrim’s Pride.

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Top 6 – August 2009

By Tim J. Smith, PhD August 19, 2009

All competitive advantage comes from doing something different, where the outcome of that something different is something a customer desires. The recent…

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Profiting with the Post Recession Customer

By Tim J. Smith, PhD August 19, 2009

The current recession has been longer, deeper, and generally more damaging than any other since the great depression. As we move past the recessionary scramble to survive and into some semblance of a recovery, no intelligent executive should expect things to return to the way they were. Research into customer behavior is showing two general trends: (1) Demand is not only generally lower, but also the demand that does exist is at a lower price point. (2) This shift in customer demand and preferences is likely to persist for the foreseeable future.
If the world has changed, so must strategy:

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DePaul Learning

By Tim J. Smith, PhD July 23, 2009

DePaul University Professional Education Presents Pricing Strategy Seminar October 9, 2009 DePaul University, Loop Campus Chicago IL Register at http://www.learning.depaul.edu/standard/content_areas/continuity_pages/courselisting.asp?master_id=774&course_area=KMC&course_number=131&course_subtitle=00 The direct…

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PPS

By Tim J. Smith, PhD July 23, 2009

Pricing Means Business 20th Annual Fall Pricing Workshop & Conference October 22-23, 2009 The Hyatt Regency Grand Cypress, Orlando, Florida Register at…

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ePP

By Tim J. Smith, PhD July 23, 2009

How to win today’s pricing game European Pricing Platform 1st Pricing FuelDay Germany October 29th 2009 Steigenberger Hotel Frankfurt-Langen, Germany Register at…

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PPS

By Tim J. Smith, PhD July 23, 2009

Upcoming 5TH ANNUAL GLOBAL PRICING CONFERENCE November 25th -26th, 2009 Brussels, Belgium Watch: http://pricingsociety.com/Page4801.aspx

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Top 6 – July 2009

By Tim J. Smith, PhD July 23, 2009

“There is a limit to the information a hungry mind can digest, a limit that often corresponds to the magical number seven,…

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Product Variety Management and Sales Volume

By Tim J. Smith, PhD July 23, 2009

Choice is good, more choice is better … or is it? Is it always better to offer customers more choices, or should companies restrict the choices available to customers in some situations?

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About The Author

timjsmith
Tim J. Smith, PhD, is the founder and CEO of Wiglaf Pricing, an Adjunct Professor of Marketing and Economics at DePaul University, and the author of Pricing Done Right (Wiley 2016) and Pricing Strategy (Cengage 2012). At Wiglaf Pricing, Tim leads client engagements. Smith’s popular business book, Pricing Done Right: The Pricing Framework Proven Successful by the World’s Most Profitable Companies, was noted by Dennis Stone, CEO of Overhead Door Corp, as "Essential reading… While many books cover the concepts of pricing, Pricing Done Right goes the additional step of applying the concepts in the real world." Tim’s textbook, Pricing Strategy: Setting Price Levels, Managing Price Discounts, & Establishing Price Structures, has been described by independent reviewers as “the most comprehensive pricing strategy book” on the market. As well as serving as the Academic Advisor to the Professional Pricing Society’s Certified Pricing Professional program, Tim is a member of the American Marketing Association and American Physical Society. He holds a BS in Physics and Chemistry from Southern Methodist University, a BA in Mathematics from Southern Methodist University, a PhD in Physical Chemistry from the University of Chicago, and an MBA with high honors in Strategy and Marketing from the University of Chicago GSB.