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I recently picked up a copy of Darrell Huff’s 1954 classic How to Lie with Statistics. Although Huff’s background was not in…
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Rumors of the demise of retailing are highly exaggerated. In the article “Brick-and-Mortar Stores Are Making a Comeback,” author Jon McFarland Flint…
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Market Share? Meh. Customer Satisfaction and Brand Equity? YES, Please! Managers care a lot about market share, but should they? Meta-research by…
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My wife’s favorite holiday is Halloween. As such, we were in the market for a life-sized skeleton for the house. We also…
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As expected, last spring’s Supreme Court ruling, which struck down the 1992 law that banned commercial sports betting in most states, has…
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One of the most insightful steps of any pricing project is identifying and investigating price variances. Price variances are price differences that…
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Milton Friedman must be turning over in his grave. 49 years after penning an op-ed in the New York Times on the…
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Anyone who follows the retail industry is aware of the relentless ascent of Amazon, a tech giant that has completely transformed the…
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My book, The New Invisible Hand: Five Revolutions in the Digital Economy, has been out for six weeks, and I’ve been floored…
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The other day my daughter told me to watch the documentary The Great Hack on Netflix. As a student and teacher of…
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