Archives posted in: Marketing

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Strategic Marketing for Entrepreneurs

By James T. Berger August 2, 2013

Future entrepreneurs, there are four essential questions that must be asked and answered: (1) Who is your target market? (2) What are the needs of the target market? (3) What is your distinctive competency is satisfying those needs? (4) How do you intend to communicate that distinctive competency?

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J.C. Penney’s Demise Recalls Other Major Modern Retail Failures

By James T. Berger April 30, 2013

Ron Johnson’s flawed strategy and his subsequent ouster as CEO of J.C. Penney recalls other major retail failures due to fatal marketing, strategy, and operational mistakes. Consider E.J. Korvette, F.W. Woolworth, or W.T. Grant.

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SXSW Brings an Innovative Marketing Look to Chicago

By Brian C. Lowe March 5, 2013

What would it be worth to you to have 300 excited, engaged professionals listening to your firm’s message and services while interacting…

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The Collapse of the Big Box: Best Buy

By James T. Berger January 7, 2013

Every Christmas my son comes home and does his Christmas shopping at the Best Buy store about 5 miles from our house. This year he discovered his favorite Best Buy (BBY) store was closed and out of business.

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What Are Firmographics?

By Tim J. Smith, PhD January 7, 2013

Firmographics are descriptive attributes of firms that can be used to aggregate individual firms into meaningful market segments. In an analogy, firmographics are to businesses and organizations what demographics are to people. Firmographics describe businesses, non-profits, and governmental entities.

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What will drive Mobile Payments Adoption?

By Kumar Ripan October 3, 2012

All over the world, existing and new players are working to make point-of-sale mobile payments a reality. The two key challenges in realizing this are building partner ecosystem, and changing consumer behavior to adopt mobile device as a payment instrument. To change consumer behavior, providing a compelling yet secure consumer experience is a critical factor. This paper contends that having the right balance between consumer experience and security is a must to drive adoption.

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Redefining and Rediscovering Market Segments in the Wireless Telecom Industry

By Kamesh Chelluri September 4, 2012

Theodore Levitt claimed that the primary reason for the growth of any industry to be threatened, slowed or stopped is not because the market is saturated. Rather, it happens when the industry leaders define their markets by focusing primarily on their products/services and not on their customers’ underlying needs. How does this apply to telecom?

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LG’s Brilliant Marketing Strategy

By James T. Berger April 1, 2012

The transformation from ultra-cheap Lucky Goldstar to upscale LG Electronics has been nothing short of remarkable. Credit goes to Michael Ahn, who guided the branding effort for LG Electronics North America before stepping down as the Group’s president and CEO in 2010.

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Revenues Gained by Service Fees Undermines Relationship Marketing Goals

By James T. Berger March 1, 2012

Are irritating fees undermining marketers’ hope for establishing relationships with consumers and creating “customers for life.”  Read on…

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It’s My Own Damn Fault

By Tim J. Smith, PhD March 1, 2012

The question some suppliers constantly ask is “How did we get into a situation where the only thing that seems to matter to our customers is price?”  It’s an important question, and one where the unfortunate answer often is, in the words of Jimmy Buffett, “It’s my own damn fault”.

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