Archives posted in: Pricing

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Why focus on pricing?

By Tim J. Smith, PhD March 2, 2011

The chances are high there is very little left you can do to cut more costs and drive worker productivity. We must turn our focus towards increasing revenue in order to improve profitability. The only realistic way we can increase our price is to do so by driving our “average price” up. In other words, by selling more of the products and services our customers’ value and making sure we are priced as high as our next best competitor plus or minus the added value we bring. This article takes you through why pricing is your next most important area for focus and provides a glimpse into what we mean by raising price.

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American Airlines vs. Sabre Holdings: Destruction or Creation of Airline Traveler Value?

By Tim J. Smith, PhD February 3, 2011

In January 2011, American Airlines (AMR) and Sabre Holdings, parent company of Travelocity, came to loggerheads over content, fees, and the role of global distribution systems in the future of air travel.  While American Airlines seeks to gain efficiencies and customer intimacy by encouraging customers and ticket brokers to connect directly with the American Airlines information systems, Sabre Holdings decries a reduction of choice and transparency and responds with a lower placement of American Airlines offerings in their distribution system.

Is American Airlines squeezing the distributors and harming customers or is this a strategic shift that improves welfare?

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Pricing Strategy: Pricking the Veil of Value Exchange

By Tim J. Smith, PhD January 3, 2011

Our understanding of pricing has come a long way since the 1890 when Alfred Marshall published his treatise on the economic scissors of supply and demand, and it is time for practice to catch-up. To go beyond the price to value mantra and create clarity in the actions and decisions executives should make, we can draw from the marketing orientation of the firm and an economic understanding of value exchange. In this article, we provide an outline of the path to better pricing.

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Driving Compliance with Collecting Market Pricing

By Tim J. Smith, PhD January 3, 2011

The concepts associated with creating sustainable processes for monitoring market-based pricing is fairly intuitive. In past articles, I have shared a bit about how to get started and where to focus your energies. Because it is imperative for your company’s survival, this article addresses the hardest part of creating a sustainable pricing system; adapting pricing concepts to your way of doing business.

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AT&T and Verizon Mobile Data: A Product Category Maturing

By Tim J. Smith, PhD December 1, 2010

In the past six months, both AT&T (NYSE:T) and Verizon (NYSE:VZ) have altered their mobile data service price structures.  First, they added a metered fee based on the megabytes of traffic.  Now, Verizon is considering a price structure based on the speed of traffic provided.  With all these new forms of charges, some have feared customer backlash:  defection, brand betrayal, and a public relations nightmare.  Yet they needn’t worry much. Both these titans are in well traversed territory.

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Leading with Price Will Kill Your Advertising, Branded Offers, and Ultimately Your Company

By Tim J. Smith, PhD November 6, 2010

Nowhere in marketing today do emotions run hotter than when it comes to the role of (low) prices highlighted in advertising. Only it’s a bad idea to lead with price in advertising.

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Rethinking Cost and Price

By Tim J. Smith, PhD November 6, 2010

Most of us accept that if we go to a convenience store to buy groceries late at night, the price of many of the items will be more than if we bought them at a major grocery chain during regular hours. Yet when it comes to operating our businesses, many of us are not convinced that cost has no bearing on price.

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The Art of Discounting

By Kyle T. Westra October 1, 2010

Activate Dormant Customers Through Strategic Discounting In today’s erratic economy, the key to growing your business involves activating dormant customers by using…

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Groupon: Goldmine, Tar Pit, or Niche Solution

By Tim J. Smith, PhD October 1, 2010

Since its launch in 2008, Groupon has generated a storm interest. Positively featured in numerous news articles, news broadcasts, and even a few academic postings, but not every business working with Groupon reports satisfaction. Some are complaining of high expenses that brought few new customers.

So which is Groupon: goldmine, tar pit, or some niche in between?

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P&G Shifts Pricing Strategy to Meet Post-Recession Market

By Tim J. Smith, PhD September 1, 2010

The Wall Street Journal has reported that Proctor & Gamble Co.’s new CEO, Robert McDonald, is “slashing prices” and warns of an impending price war in the branded consumer packaged good (CPG) industry.  Yet, Mr. McDonald states, “In my mind there’s not a price war going on.”  Is the Wall Street Journal guilty of hyperbole or is Mr. McDonald blithe to the profit destruction of price cuts?

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